You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are at your own expense. For the costs, please refer to the rates on your carrier\'s website. If you make use of your right of withdrawal, the product with all supplied accessories and – if reasonably possible – will be returned to the entrepreneur in its original condition and packaging. To exercise this right, please contact us at firstname.lastname@example.org. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.
Model withdrawal form Model withdrawal form (only complete and return this form when you wish to withdraw from the agreement)
[ name entrepreneur]
[ entrepreneur\'s geographical address]
[ entrepreneur\'s fax number, if available]
[ e-mail address or electronic address of entrepreneur]
- I/We* hereby inform you that I/we* have entered into our agreement regarding
the sale of the following products: [product designation]*
the supply of the following digital content: [indication of digital content]*
the provision of the following service: [service designation]*
- Ordered on*/received on* [date of order with services or receipt of products]
- [Name of consumers)]
- [Consumer address(s)]
- [Signature consumer(s)]
(only when this form is submitted on paper)
* Delete what does not apply or fill in what applies.